Which of the Following Types of Customers Generally Have the Lowest

question 58

Multiple Choice

Which of the following types of customers generally have the lowest customer history?

• A)new customers
• B)captive customers
• C)loyal customers
• D)unprofitable customers
• E)repeat customers

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Definitions:

Irrational Thoughts

Thoughts that are not based on reason or logic, often stemming from misconceptions, fears, or misunderstandings.

Rational Behaviors

Actions or thoughts that are consistent with logic or reasoned thinking.

Irrational Behaviors

Actions that lack reason or logical thinking, often driven by emotions rather than rational decision making.

Cognitive Theories

Theories in psychology that emphasize mental processes like perception, memory, and problem-solving as the key to understanding behavior.