The Pareto Principle Would Suggest That a Quality Improvement Team

question 88

Multiple Choice

The Pareto principle would suggest that a quality improvement team focus their efforts on those problems that account for 80% of the complaints.Based on this principle and the Pareto chart below, the team should focus their efforts on which of the following complaints?

• A)user interface only
• B)user interface and speaker quality
• C)user interface, speaker quality and camera
• D)speaker quality and camera
• E)all of the complaints should be a focus

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Definitions:

Picket Line Misconduct

Unacceptable or illegal actions committed by individuals participating in a picket line, typically during a labor strike.

Criminal Prosecution

The process by which a person is formally charged with a crime by a governmental body and brought to trial.

Waiver of Due Process

The voluntary surrender of an individual’s legal rights to procedural protections in a legal or disciplinary process.

Total Work Days

The total number of days employees are scheduled to work within a specific period, often used to calculate productivity or allocate resources.