The Pareto Principle Would Suggest That a Quality Improvement Team

question 88

Multiple Choice

The Pareto principle would suggest that a quality improvement team focus their efforts on those problems that account for 80% of the complaints.Based on this principle and the Pareto chart below, the team should focus their efforts on which of the following complaints?

• A)user interface only
• B)user interface and speaker quality
• C)user interface, speaker quality and camera
• D)speaker quality and camera
• E)all of the complaints should be a focus

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Definitions:

Experimental Group

The group in an experiment that receives the variable being tested, as opposed to the control group, which does not.

Random Assignment

A method used in experiments to place participants into different groups in a way that each person has an equal chance of being in any group, minimizing biases and ensuring the groups are comparable at the start.

Cause and Effect

A relationship between events or things, where one is the result of the other or others; a principle of causality.

Random Assignment

The process of assigning study participants to different groups using randomization, to ensure that every participant has an equal chance of being assigned to any given group.