Penelope Wants to Purchase a New Printer for Her Computer

question 50

Multiple Choice

Penelope wants to purchase a new printer for her computer.She decides to stick with the brand she knows because of her experience with its efficiency and reliability.This is an example of a(n)

• A)interpersonal determinant.
• B)personal determinant.
• C)buying behavior.
• D)recognition of problem or opportunity.

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Definitions:

Voluntary Turnover

Turnover initiated by employees (often when the organization would prefer to keep them).

Role Ambiguity

Uncertainty about what the organization expects from the employee in terms of what to do or how to do it.

Involuntary Turnover

Turnover initiated by an employer (often with employees who would prefer to stay).

Involuntary Turnover

The termination of employees initiated by the employer due to performance issues, downsizing, or other organizational needs.