What Is the Primary Difference Between Contact Management and Opportunity

question 28

Multiple Choice

What is the primary difference between contact management and opportunity management?

• A) Contact management deals with new customers, opportunity management deals with existing customers
• B) Contact management deals with existing customers, opportunity management deals with existing customers
• C) Contact management deals with new customers, opportunity management deals with new customers
• D) Contact management deals with existing customers, opportunity management deals with new customers

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Definitions:

Conscious

The quality or state of being aware of an external object or something within oneself.

Unpredictable

Having the characteristic of being unable to be foreseen or anticipated due to variability or lack of a discernible pattern.

Unique

Being the only one of its kind; unlike anything else.

Enduring

Pertaining to the ability to withstand stress or adversity over a long period.