CRM Predicting Technologies Help Organizations Predict Customer Behavior, Such as Which

question 78

True/False

CRM predicting technologies help organizations predict customer behavior, such as which customers are at risk of leaving.

---

Definitions:

Equilibrium

A state in which the rates of the forward and reverse reactions are equal, leading to no net change in the concentration of reactants and products over time.

Iodoform Test

A chemical test for the presence of methyl ketones or secondary alcohols that can be oxidized to methyl ketones, indicated by the formation of a yellow precipitate.

4-heptanone

A seven-carbon ketone with the ketone group positioned on the fourth carbon of the chain, often used as a solvent or in organic synthesis.

Cyclohexanone

A six-carbon cyclic ketone with the molecular formula C6H10O, characterized by a ring structure with a ketone functional group.