Predictive Dialing Automatically Dials Outbound Calls and Forwards Answered Calls

question 25

True/False

Predictive dialing automatically dials outbound calls and forwards answered calls to an available agent.

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Definitions:

Element

An individual item or component in a data structure, such as an array or list, which can be accessed or manipulated programmatically.

Two-dimensional Array

A type of multi-dimensional array with two indexes, representing a grid-like structure for storing data.

Nums

Typically refers to an array or collection of numerical values in programming.

Element

Refers to a basic component or part of a larger system, such as an individual data item in an array.