What Is Social Media Analytics

question 125

Multiple Choice

What is social media analytics?

• A) The analysis of text flowing across the Internet, including unstructured text from blogs and messages
• B) The analysis of recorded calls to gather information-brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise
• C) The analysis of unstructured data to find trends and patterns in words and sentences
• D) The analysis of unstructured data associated with websites to identify consumer behavior and website navigation

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Definitions:

Military Service

The act of serving in the armed forces of a nation, either as a compulsory duty or by choice.

War Department

A historical term that referred to the United States government department responsible for military affairs before it was restructured as the Department of Defense in 1947.

Black Soldiers' Morale

The spirit, enthusiasm, and discipline of African-American soldiers in various conflicts, often in the face of racial discrimination and segregation within the military.

France

A country in Western Europe known for its rich history, culture, and contributions to art, science, and philosophy.