When Handling an Incoming Telephone Call Regarding a Patient Progress

question 41

Multiple Choice

When handling an incoming telephone call regarding a patient progress report, you should ____.

• A) route the call to the physician immediately
• B) take a message for the physician
• C) handle the situation yourself
• D) ask the nurse to handle the situation
• E) tell the patient the physician will call him back shortly

---

Definitions:

Informational Reports

Documents that provide data or analysis without offering opinions or recommendations.

Due Diligence Reports

Due diligence reports are comprehensive documents prepared by a party, typically in the context of business transactions, to assess the risks, strengths, and weaknesses of a potential investment or deal.

Due Diligence

A comprehensive appraisal of a business or individual prior to signing a contract, especially in terms of verifying financial records and capabilities.

Interactive

Capable of operating in a way that involves active participation or interaction from the user.