Key Implications of Customer-Generated Reviews Include Each of the Following

question 18

Multiple Choice

Key implications of customer-generated reviews include each of the following except:

• A)too many negative reviews and low-star ratings will be harmful to a company.
• B)reviews stress the importance of consistent high-quality customer products and services.
• C)positive reviews will have a positive impact on sales.
• D)reviews provide information on how a company's product is being evaluated by customers and how the brand compares to competing brands.

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Definitions:

Fair Competition

A situation in a market where businesses operate on a level playing field and are subject to the same rules and regulations, ensuring no undue advantages are given to any participant.

Short-Term Employment

Employment arrangements with a limited duration, often used for temporary projects or seasonal work.

Consumer Information Legislation

Laws designed to protect consumers by requiring businesses to provide honest and clear information about products and services.

Misleading Statements

Information or claims that are untrue or partially true, aimed to deceive or misguide others.