Web 20 Transformed Traditional Retailing by Creating Engagement Between Companies and and Customers

question 14

True/False

Web 2.0 transformed traditional retailing by creating engagement between companies and customers.

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Definitions:

Learning Organisations

Continuously change and improve using the lessons of experience.

Information Technology

The use of computers, software, networks, and other digital devices to store, process, and exchange data.

Innovation Process

A sequence of activities involving the generation, development, and implementation of new ideas or technologies.