The Most Cost-Effective Means of Communicating with Customers Is

question 91

Multiple Choice

The most cost-effective means of communicating with customers is:

• A)the telephone.
• B)through computer cookies.
• C)the mail.
• D)the internet and email.

---

Definitions:

Monitoring Performance

The continuous process of evaluating and assessing the performance of a program, project, or employee over time to ensure objectives are being met.

Nonprofit Boards

Governing bodies within nonprofit organizations that provide oversight, strategic direction, and ensure the organization’s resources are used efficiently towards achieving its mission.

Responsibility

The state or fact of having a duty to deal with something or of having control over someone, often implying accountability for one's actions.

Strategic Planning

The process of defining an organization's strategy or direction and making decisions on allocating its resources to pursue this strategy.