Which Is NOT One of the Benefits of Highly Satisfied

question 62

Multiple Choice

Which is NOT one of the benefits of highly satisfied customers?

• A) They keep purchasing the same products.
• B) They provide word-of-mouth to others.
• C) They become customers for life.
• D) They switch to competitors if offered a somewhat lower price.
• E) They repeatedly buy the same brand.

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Definitions:

Emotional Intelligence

The ability to perceive, control, and evaluate emotions in oneself and in others, often considered key to personal and professional success.

Academic Aptitude

The natural ability or potential to learn and succeed in an academic environment.

Antagonizes

Acts in opposition or creates an obstacle to someone or something, often referring to the interaction between chemicals or drugs.

Mental Age

A measure of an individual's cognitive ability compared to the average cognitive ability of an age group, often used in IQ tests.