Who Among the Following Would Be the Best Person to Make

question 69

Multiple Choice

Who among the following would be the best person to make sure that high-quality customer service standards are achieved by retailers?

• A) Human resources manager
• B) Marketing manager
• C) Store manager
• D) Advertising manager
• E) Financial manager

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Definitions:

Morality

Principles concerning the distinction between right and wrong or good and bad behavior.

Deontology

An ethical theory that suggests actions are morally right or wrong based on a set of rules, rather than the consequences of the actions.

Ethical Issue

A problem or situation that requires a person or organization to choose between alternatives considered either right (ethical) or wrong (unethical).

Framework For Ethics

A structured set of guidelines or principles designed to help individuals or organizations make ethical decisions.