Who Among the Following Would Be the Best Person to Make

question 69

Multiple Choice

Who among the following would be the best person to make sure that high-quality customer service standards are achieved by retailers?

• A) Human resources manager
• B) Marketing manager
• C) Store manager
• D) Advertising manager
• E) Financial manager

---

Definitions:

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms or societal standards.

Obedience to Authority

The act of following orders or directions from someone in a position of power, even if one might personally disagree with the actions.

Milgram's Study

A psychological experiment conducted by Stanley Milgram, which aimed to understand obedience to authority figures.

Evolutionary Theory

Evolutionary theory is a scientific explanation for the diversity of life on Earth, highlighting the process of natural selection and descent with modification.