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How Has Technology Changed Customer Expectations with Regard to Retailers

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How has technology changed customer expectations with regard to retailers?


Definitions:

Personal Moral Code

A set of principles or ethics that an individual personally follows, guiding their behavior and decisions based on their beliefs about what is right and wrong.

Care Perspective

An ethical viewpoint emphasizing caring for others and maintaining relationships as a moral compass.

Carol Gilligan

An American feminist, ethicist, and psychologist best known for her work on moral development, especially in women.

Moral Reasoning

The process by which individuals think through ethical issues and come to a conclusion or judgment.

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