When Personal Selling Efforts Use Telephone Technology in a Sales

question 7

Multiple Choice

When personal selling efforts use telephone technology in a sales approach where the sales representative initiates the calls, it is known as _____ telemarketing.

• A) inbound
• B) proactive
• C) network
• D) outbound

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Definitions:

Generalized Anxiety Disorder

A mental health disorder characterized by persistent and excessive worry about various aspects of life, leading to significant distress or impairment.

Cognitive Theories

A framework for understanding mental processes such as perception, memory, language, and problem-solving, emphasizing the importance of internal mental states in behavior.

DSM-5

The fifth edition of the Diagnostic and Statistical Manual of Mental Disorders, a widely used handbook for diagnosing mental disorders.

Hair-Pulling Disorder

also known as trichotillomania, a mental health disorder characterized by an irresistible urge to pull out one’s hair, leading to noticeable hair loss.