The Basic Objective of All Customer Services Focuses On

question 8

Multiple Choice

The basic objective of all customer services focuses on:

• A) attracting and retaining target customers, thus increasing sales and profits.
• B) charging higher prices on products, therefore increasing profits.
• C) making the shopping experience more enjoyable.
• D) encouraging customers to shop in brick-and-mortar stores rather than online.

Understand the historical and ethical considerations in medical research and practice.

Recognize the role of ethics committees and Institutional Review Boards in healthcare.

Comprehend the significance of informed and voluntary consent in medical research.

Identify the impact and implications of socio-economic factors on healthcare decisions and ethics.

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Definitions:

Mental Process

The internal, covert activities of the mind, such as thinking, reasoning, and remembering.

Classical Conditioning

is a learning process where a neutral stimulus becomes associated with a meaningful stimulus, producing a similar response, originally identified by Ivan Pavlov.

Operant Conditioning

A process of teaching in which a behavior's force is adjusted through the use of incentives or consequences.

Reinforcements

In psychology, it refers to anything that strengthens or increases the likelihood of a behavior by following it with a desirable outcome or reward.