Car Washes Are a Dime a Dozen, or Are They

question 150

Multiple Choice

Car washes are a dime a dozen, or are they? You and your competitors are all charging $20 for a basic car wash, but as you think about long-range planning, you'd like to attract more business to your Rainbow's End Car Wash. What should you do?

• A) Offer a 20% off coupon for the next three months
• B) Lower your prices, even though it will mean a significant loss in profits
• C) Enhance your customer service by offering free drinks in a clean, inviting waiting room
• D) Raise your prices to suggest an image of high-end luxury

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Definitions:

Network Structure

An organization structure that uses information technologies to link with networks of outside suppliers and service contractors.

Flexibility

The quality of being adaptable to change or capable of modifying one's approach as per the situation's demands.

Full-Time Employees

Workers who are employed for the full number of hours defined as full time by their employer and receive full employment benefits.

Network Organizations

A type of organizational structure where companies or departments are connected and share resources through digital technology for improved efficiency and flexibility.