Social CRM Does Not Retain Any of the Tenets of CRM

question 1

True/False

Social CRM does not retain any of the tenets of CRM 1.0.

---

Definitions:

Central Nervous System

The brain and spinal cord.

Nerve Fibers

Long extensions of neurons that transmit electrical signals between the brain and other parts of the body.

Ganglion

A structure containing a number of nerve cell bodies, typically linked by synapses, and often forming a swelling on a nerve fibre.

Adrenal Gland

Small glands located on top of each kidney that produce hormones such as adrenaline and cortisol, which are essential for stress response and metabolism.