One of the Most Important Functions of Ratings and Reviews

question 2

Multiple Choice

One of the most important functions of ratings and reviews is that they ________.

• A) reveal the real truth about companies and brands
• B) facilitate commerce, both online and offline
• C) provide a policing function for poor products and services
• D) give consumers unbiased advice on purchasing decisions

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Definitions:

Social Footprint

The mark or impact an individual or organization has on social media, measured by their activity, reach, and influence across various platforms.

Charging

The process of supplying electrical energy to recharge a battery or power an electronic device.

'Liking'

A measure of positive sentiment or preference, often used in the context of social media interactions.

Social Identity Audit

A process of analyzing and assessing an organization's or individual's social media presence, focusing on how their social identity is constructed and perceived.