Which of the Following Is Not One of the Advantages

question 69

Multiple Choice

Which of the following is not one of the advantages of the SERVQUAL instrument?

• A) It has been shown to be valid for a number of service situations.
• B) It has been accepted as a standard.
• C) It has a standardized analysis procedure.
• D) It is more widely used that statistical quality control.
• E) It can be filled out quickly by customers and employees.

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Definitions:

Transgender

An umbrella term describing people whose gender identity or expression differs from that associated with their birth-designated sex.

Gender Expression

The external display of one's gender identity, through behavior, clothing, haircut, voice, and other forms of presentation to society.

Gender Role

Socially constructed roles, behaviors, activities, and attributes that a given society considers appropriate for men and women.

Gender Identity

An individual's personal sense of their own gender, which may or may not align with the sex they were assigned at birth.