Which of the Following Is Not a Quality Management Principle

question 55

Multiple Choice

Which of the following is not a quality management principle underlying ISO 9000:2015?

• A) involvement of people
• B) improvement
• C) leadership
• D) dedication
• E) customer focus

Distinguish between attitudes and behaviors in the context of prejudice and discrimination.

Discuss the impact of implicit prejudice on societal and interpersonal interactions.

Explore the role of ingroup bias and outgroup homogeneity in fostering prejudice.

Examine the influences of social identities and social inequalities on prejudice.

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Definitions:

Mental Age

A measure of a person's intellectual development relative to people of their chronological age, indicating how far they have progressed in their cognitive abilities.

Cognitive Abilities

The mental capabilities that involve the acquisition, processing, retention, and application of information, such as memory, reasoning, attention, and problem-solving.

Encoding

The process of translating sensory input into a form or format that can be stored and used by the memory system.

Metacognition

The consciousness and comprehension of an individual's own cognitive mechanisms, commonly described as "thinking about thinking."