Which of the Following Building Blocks of a Quality Improvement

question 86

Multiple Choice

Which of the following building blocks of a quality improvement system refers to the norms and beliefs that lead to decision-making patterns and actions in an organization?

• A) processes
• B) information and finance
• C) culture
• D) organizational learning and knowledge
• E) people

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Definitions:

Conglomerate Merger

The merger of two firms operating in separate industries or separate geographic areas so that neither firm is a supplier, customer, or competitor of the other; any merger that is neither a horizontal merger nor a vertical merger.

Production Process

The series of steps and activities involved in converting raw materials or components into finished goods or services.

Americans With Disabilities Act

The Americans with Disabilities Act is a civil rights law enacted in 1990 in the United States to prohibit discrimination against individuals with disabilities in all areas of public life.

Industrial Regulation

The older and more traditional type of regulation in which government is concerned with the prices charged and the services provided to the public in specific industries. Differs from social regulation.