The Customer Should Be Given the Benefit of Doubt Even

question 37

True/False

The customer should be given the benefit of doubt even if the salesperson feels that the customer is dishonest.

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Definitions:

Long-Term Recall

The ability to remember information over extended periods of time, ranging from days to decades.

Mnemonics

Memory aids that use vivid imagery and organizational devices to improve recall.

Self-Reference Effect

The tendency for individuals to better remember information when it is related to oneself.

Adjectives

Words that describe or modify another person or thing in the sentence, often used to convey characteristics or qualities.