A Prospect Says, "I Think the Price of Your Display

question 109

Multiple Choice

A prospect says, "I think the price of your display case is a little high." The salesperson replies, "Let me tell you about the value that goes with our display case." What method is the salesperson using to meet the objection?

• A) Boomerang
• B) Rephrase
• C) Compensation
• D) Forestall
• E) Dodge

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Definitions:

Bank Charges Expense

Costs incurred by an account holder for the bank's services, such as account maintenance fees, non-sufficient funds (NSF) fees, or transaction fees.

NSF

An abbreviation for "Non-Sufficient Funds," indicating that a cheque could not be honored due to insufficient funds in the account.

NSF Cheque

A cheque that has been returned by a bank as unpaid because the account on which it was drawn did not have sufficient funds, often incur fees.