Which of the Following Statements About the Customer Benefit Approach

question 57

Multiple Choice

Which of the following statements about the customer benefit approach is true?

• A) The salesperson should never ask a question that implies the product's benefit to the prospect.
• B) The salesperson should formulate questions carefully and anticipate the prospect's response.
• C) The salesperson should consider using a question instead of a benefit approach if the prospect's needs are known.
• D) The salesperson should not use the customer's response as a reference point later in the presentation.
• E) The customer benefit approach is such a weak opening that it usually must be used in conjunction with another approach.

Analyze scenarios with multiple outcomes and probabilities to determine the expected value.

Understand the definition and role of a random variable in determining outcomes.

Evaluate investment opportunities based on their success probabilities and resulting value.

Apply the concept of expected value to real-world scenarios such as carnival games and software development decisions.

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Definitions:

Buttocks-First

Indicates a birthing position where the baby is delivered buttocks or feet first, also known as breech presentation.

Prolactin

A hormone produced by the anterior pituitary gland that stimulates milk production in mammals.

Maternal Behavior

The actions and reactions of a mother towards her offspring, often instinctual and influenced by hormonal changes, aiming at protecting and nurturing the child.

Lower Mammals

A term sometimes used to describe mammals that are perceived as less evolutionary developed, often referring to smaller, simpler, or non-primate mammals.