When Introduced to the Prospect, Jason Said, "I'll Have to Admit

question 100

Multiple Choice

When introduced to the prospect, Jason said, "I'll have to admit that I am new to selling landscape equipment, but I do want to learn as much as I can. What do you think is the most important tool for a professional landscaper to own?" Jason was using the ________ approach.

• A) curiosity
• B) low-profile
• C) FAB
• D) customer knowledge
• E) opinion

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Definitions:

Anxiety Disorders

Mental health conditions characterized by excessive fear or worry that interferes with daily activities.

Constitutional Factors

Inherent physical and psychological characteristics of an individual that are determined genetically.

Genetic Factors

Genetic factors refer to the hereditary elements inherited from parents that influence an individual's physical and behavioral traits.

Post-Traumatic Stress Disorder

An emotional and mental disorder stemming from going through or seeing a traumatic occurrence, marked by severe unrest, nightmares, and involuntary flashbacks.