When the Salesperson for Cloud Nine Walked into the Office

question 145

Multiple Choice

When the salesperson for Cloud Nine walked into the office of the department store buyer, she laid a sample of the company's newest line of hand-blown glass candleholders in front of the buyer and said nothing as she waited for the buyer to comment on the candleholder. The Cloud Nine salesperson has used the ________ approach.

• A) showmanship
• B) silent benefit
• C) shock
• D) product
• E) curiosity

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Definitions:

Probability

A measure of the likelihood or chance that a certain event will occur, expressed as a number between 0 and 1, where 0 indicates impossibility and 1 indicates certainty.

Uniform Distribution

A type of probability distribution in which all outcomes are equally likely; each variable has the same probability of occurring.

Electronics Test

The process of using test equipment to evaluate the performance, functionality, and quality of electronic devices and components.

Standard Normal

A type of normal distribution with a mean of zero and a standard deviation of one, used as a reference to determine probabilities of a normal random variable.