When Talking to Prospects, It Is Most Important for Salespeople

question 17

Multiple Choice

When talking to prospects, it is most important for salespeople to:

• A) ask personal questions.
• B) use technical jargon.
• C) provide parables.
• D) speak formally.
• E) use buzzwords.

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Definitions:

Meaning

The idea or concept a word, sign, symbol, or gesture is intended to convey, or the significance of something.

Basic Emotions

A set of universally recognized primary emotions, such as joy, sadness, anger, fear, surprise, and disgust, thought to be experienced by all humans across cultures.

Facial Expressions

Visible changes in the face that convey an individual's emotional state to others.

Emotion Representation

The way in which emotional experiences are encoded, stored, and recalled in the mind.