Identify the Incorrect Statement About the Buyer's Expectations from a Knowledgeable

question 155

Multiple Choice

Identify the incorrect statement about the buyer's expectations from a knowledgeable salesperson.

• A) Buyers want salespeople to aid them in meeting their professional goals.
• B) Buyers want salespeople to have knowledge about product and service, only.
• C) Buyers want salespeople to aid them in meeting their organizational goals.
• D) Buyers want salespeople to aid them in meeting their personal goals
• E) Buyers want salespeople to be able to furnish important information on the environment and help interpret the information.

Recognize the impact of stress and job demands on managerial decision-making strategies.

Be aware of the benefits of involving others in problem diagnosis and decision-making.

Understand the relationship between participative leadership and task and relations objectives.

Grasp the characteristics of effective short-term objectives and plans according to Kotter.