Which of the Following Statements About How Sales Technology Impacts

question 115

Multiple Choice

Which of the following statements about how sales technology impacts the productivity of salespeople is incorrect?

• A) Sales technology tools are at the heart of salespeople's ability to provide top-quality customer service.
• B) Sales technology is impacting salespeople in all aspects of their lives.
• C) Sales technology is used to create better strategies.
• D) Sales technology helps salespeople increase their productivity and effectiveness.
• E) Sales technology cannot be used for order processing and customer service.

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Definitions:

Direct Fixed Expenses

Costs that are directly associated with a specific department or segment of a business and do not vary with the level of production or sales.

Cash Flow

The aggregate money movement into and out of a company, notably impacting its cash on hand.

Excess Capacity

The availability of more production capacity within a business than is currently needed to meet demand.

Special Order

An order for a product or service that is outside the company's normal scope of work, often requiring a unique set of costs and pricing.