Which of the Following Statements About Sales Puffery Is True

question 20

Multiple Choice

Which of the following statements about sales puffery is true?

• A) The difference between sales puffery and statements of fact is easy to distinguish.
• B) Misrepresentation cases are judged on the use of standardized words and phrases.
• C) Generally, the less knowledgeable the customer, the greater the chances the court will interpret a statement as actionable.
• D) A salesperson's statements of puffery should be taken at face value and considered factual.
• E) Puffery typically occurs when a salesperson deliberately makes erroneous statements.

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Definitions:

Airway Clearance

Techniques and therapies to help remove mucus and secretions from the lungs to improve breathing and prevent infection.

Respiratory Secretions

Fluids produced in the airways, including mucus and saliva, that can play a role in breathing and protecting against pathogens.

Hypoxia

A state where the body or a specific area of the body experiences insufficient oxygen supply at the tissue level.

Restlessness

A state of unease or inability to remain still or quiet, often reflecting emotional or physical discomfort.