Edna Wallace Is a Little Worried Concerning All the Talk

question 55

Multiple Choice

Edna Wallace is a little worried concerning all the talk she has heard recently about lawsuits due to misrepresentation and breach of warranty. To help her "stay legal," her sales manager should advise her to do all of the following EXCEPT:

• A) be accurate when describing her product's capabilities.
• B) thoroughly educate all customers before making a sale.
• C) avoid making exaggerated claims about product safety.
• D) know the technical specifications of the products she sells.
• E) make claims or promises of a factual nature.

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Definitions:

Economic Well-Being

The state of having financial health and stability, access to essential services, and the ability to meet personal and familial needs.

Interpersonal Reason

The capacity and process to think about and understand the reasons behind other people's behaviors and actions within social contexts.

Social Class

A categorization within society determined by social and economic levels.

FICA-OASDI

The Federal Insurance Contributions Act Old-Age, Survivors, and Disability Insurance program, which funds Social Security and is paid for by payroll taxes.