A Salesperson Who Is a True Professional

question 54

Multiple Choice

A salesperson who is a true professional:

• A) keeps customers informed about competitors.
• B) leave beliefs and morals out of business dealings.
• C) speaks well of others, including the competition.
• D) knows when to use high pressure techniques on prospects.
• E) knows that finding new customers is more important than servicing current ones.

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Definitions:

Stimulus Control

A behavioral treatment strategy aimed at limiting exposure to stimuli that trigger unwanted behaviors.

Behavior Therapies

A type of psychotherapy focusing on changing undesirable behaviors through conditioning and reinforcement.

Behavioral Activation

A therapy technique that focuses on engaging patients in activities that boost their mood and reduce depression.

Assertiveness Training

A form of behavior therapy that teaches individuals to express their feelings and needs openly and honestly without violating the rights of others.