A Customer Relationship Management System (CRMS)keeps Track of Customer Requirements

question 40

True/False

A Customer Relationship Management System (CRMS)keeps track of customer requirements including past purchase history and preferences.

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Definitions:

Information Advice

Guidance provided to individuals or organizations, typically based on knowledge and expertise, to help make informed decisions or solve problems.

Subtle Aspects

The less obvious or nuanced features or characteristics within a given context or situation.

Presentation

The act of showing and explaining the content of a topic to an audience or learner.

Information

Data that is processed, organized, and structured in a given context to make it meaningful.