FedEx Equipping Employees with Portable Terminals That Check the Accuracy

question 58

Multiple Choice

FedEx equipping employees with portable terminals that check the accuracy of postal codes listed on the package address when mailing is an example of

• A)quality at source.
• B)kanban.
• C)poka yoke.
• D)JIT.

---

Definitions:

Self-Actualized

Achieving or meeting one's own abilities and potential, viewed as an inherent desire or requirement in all people.

Highly Compassionate

Describes individuals who exhibit a deep awareness and sensitivity towards the suffering of others, coupled with a desire to alleviate it.

False Consensus Effect

The tendency to overestimate the extent to which others share our beliefs, attitudes, and behaviors.

Projection

a defense mechanism where individuals attribute their own unwanted thoughts, feelings, or motives to another person.