What Are the Challenges a Manager Faces in Managing Service

question 82

Essay

What are the challenges a manager faces in managing service capacity? What approaches can a manager use for effective planning in such a scenario?

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Definitions:

Stereotyping

The act of categorizing individuals into groups and making generalized judgments about them without acknowledgment of individual differences.

Traits

Enduring characteristics or qualities that define an individual's behavior and personality.

Prejudice

A preconceived opinion or bias against individuals or groups without just grounds or sufficient knowledge.

Negative Attitude

A general disposition of disfavor or opposition towards a specific object, concept, or person.