Which of the Following Is a Suggestion for Managing Queues

question 12

Multiple Choice

Which of the following is a suggestion for managing queues presented in the textbook?

• A) Train your servers to be friendly.
• B) Tell customers that the line should encourage them to come during slack periods.
• C) Give each customer a number.
• D) Periodically close the service channel to temporarily disperse the line.
• E) Use humor to defuse a potentially irritating situation.

---

Definitions:

Childbirth

The process by which a baby is born, involving contractions of the uterus to deliver the child through the vagina.

Vaginitis

Inflammation of the vagina, often caused by infection and resulting in discomfort and discharge.

Lumpectomy

A surgical procedure to remove a lump from the breast, often performed when cancer is present but confined to a small area.

Mammography

A diagnostic technique that uses X-rays to examine the human breast for diagnosis and screening of breast cancer.