Benchmarking Involves Comparing the Firm's Products and Processes to Those

question 116

True/False

Benchmarking involves comparing the firm's products and processes to those of the competitors to identify best practices to improve quality and performance.

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Definitions:

Project

A short-term effort made to develop a distinct product, service, or outcome.

Required Return

The minimum rate of return needed on an investment, determined by the investor’s risk tolerance and the investment’s risk.

NPV

Net Present Value; a calculation used to determine the present value of an investment by discounting its future cash flows.

Initial Investment

The amount of money used to start a new project, purchase an asset, or invest in the market at the initiation phase.