The Notion of Quality Has Evolved into the Concept of _____,Which

question 75

Multiple Choice

The notion of quality has evolved into the concept of _____,which can be defined as an integrated approach to organizational performance management.

• A)Six Sigma
• B)reengineering
• C)performance excellence
• D)customer-focused quality

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Definitions:

Closing Question

A strategic question posed by a salesperson designed to lead the conversation towards the completion of a sale, aiming to secure a commitment from the prospect.

Product's Benefits

The advantages or positive outcomes that customers can expect from using a product, which can include solving problems or fulfilling needs.

Hostile Mood

A negative emotional state characterized by feelings of anger, irritation, or resentment, which can affect interpersonal interactions and decision-making processes.

Alternative-Choice Close

Gives the prospect a choice between two alternatives.