The Transition to a Customer-Driven Organization Has Caused Fundamental Changes

question 13

Multiple Choice

The transition to a customer-driven organization has caused fundamental changes in manufacturing practices.Identify which of the following is NOT one of the changes.

• A)Suppliers have become partners in product design and manufacturing efforts.
• B)Product design activities now closely integrate marketing, engineering, and manufacturing operations.
• C)Quality control has shifted from the production floor to the quality department.
• D)Workforce management practices concentrate on empowering employee.

---

Definitions:

Accumulated Knowledge

The total information and skills gathered over time through experience, education, or observation.

Interpersonal Skills

Abilities that facilitate effective communication and interaction with others, including empathy, listening, and conflict resolution.

Ceremonial Marriage

A legally binding marriage that is formalized through a recognized ceremony with official documentation.

Common-Law Marriage

A nonceremonial relationship that people establish by living together.