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Questions in a satisfaction survey must be properly designed in order to:
Inner Speech
The process of talking to oneself mentally, which plays a role in thinking and self-regulation.
Vygotsky's Concept
The theory by Lev Vygotsky that social interaction plays a fundamental role in the development of cognition, emphasizing the cultural context of learning.
Zone of Proximal Development
A concept in developmental psychology referring to the difference between what a learner can do without help and what they can achieve with guidance and encouragement from a skilled partner.
Vygotsky's Zone
Refers to Vygotsky's concept of the Zone of Proximal Development, a theory that suggests learning occurs in the area between what a child can do independently and what they can do with guidance.
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