[Solved] "Moments of truth" are instances when: A)new products are launched. B)a firm is audited. C)a customer comes into contact with an employee. D)a new competitor enters the market with higher quality. Voyeurs: Individuals who derive sexual pleasure from observing unsuspecting people who are naked, undressing, or engaging in sexual activity. Autoerotic Asphyxia: A fatal lack of oxygen that people may unintentionally produce while hanging, suffocating, or strangling themselves during masturbation. Masochistic Practice: The act of deriving pleasure, especially sexual gratification, from one's own pain or humiliation. Rope Fetish: A sexual preference or desire for using ropes in sexual activities, often related to bondage practices.