Gazelle Computers Monitors the Number of Customer Returns for Each

question 30

Multiple Choice

Gazelle Computers monitors the number of customer returns for each product model to track when the organization is producing a large number of defective products. In this case, Gazelle is using ________ control.

• A)feedforward
• B)concurrent
• C)MBO
• D)feedback

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Definitions:

Heuristics

Simple, efficient rules, either hardwired by evolutionary processes or learned, which help individuals make decisions, come to judgments, and solve problems when facing complex situations or incomplete information.

Rational Model

A decision-making model that assumes individuals will make decisions based on logical analysis, aiming to maximize outcomes by evaluating all possible alternatives.

Preferences

Individual or collective tastes, inclinations, or choices that dictate behavior or decision-making processes.

Z Problem-solving Model

A structured approach to problem-solving that involves examining different aspects and perspectives of an issue before making a decision.