Which of These Approaches Could Help a Company Be More

question 9

Multiple Choice

Which of these approaches could help a company be more responsive to its customers?

• A)Focus on the most profitable customers and give them special benefits.
• B)Exploit opportunities by finding large companies who are interested in becoming customers.
• C)Segment the customer base into distinct groups, and figure out how to appeal to each group.
• D)Avoid threats by focusing on customers' enduring tastes and needs.

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Definitions:

Job Security

Refers to the likelihood that an individual will keep their job without the risk of becoming unemployed.

Knowledge Workers

Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession.

Slow Economy

A state of economic growth that is lower than expected or desired, often characterized by reduced consumer spending, low industrial production, and increased unemployment rates.

Virtual Teams

Groups of individuals who work together from different geographic locations and rely on communication technology such as email, video conferences, and messaging apps to collaborate.