Shannon Colbert, a Business Major at Urban College, Is Focused

question 102

Multiple Choice

Shannon Colbert, a business major at Urban College, is focused on her dream of becoming a manager for a major company. Armen Krikorian, a manager at Shoe Shack, believes his team should show unfailing courtesy to customers. Shannon demonstrates ________ values, while Armen demonstrates ________ values.

• A)leading; planning
• B)planning; leading
• C)introverted; extraverted
• D)terminal; instrumental
• E)instrumental; terminal

---

Definitions:

Active Voice

A sentence structure where the subject performs the action expressed by the verb.

Obsolete Language

Words or phrases that are outdated, no longer used, or have lost their original meaning in current usage.

Plain Language

Writing or speaking in a clear, straightforward manner, avoiding complex vocabulary or technical jargon to ensure comprehension.

Language Choices

The selection of words, tone, and style in communication, which can affect clarity, persuasion, and reception by the target audience.