__________ Factors Are Actions That Go Above and Beyond Customer

question 28

Multiple Choice

__________ factors are actions that go above and beyond customer expectations.

• A) Motivating
• B) Hygiene
• C) Extra
• D) Bonus

---

Definitions:

Blog Posts

Articles or entries posted on a blog, serving as a platform for writers to publish their thoughts, research, or commentary online.

Project Planning Tools

Software or methodologies used for outlining, scheduling, and tracking the progress of a project.

Gantt Charts

A visual project management tool that maps out tasks and timelines on a horizontal bar chart, showcasing project schedules.

Grammar Checkers

Software tools that review and analyze text for grammatical errors, suggesting corrections to improve writing quality.