Anne and Joseph Lead the Product Development Team for a National

question 28

Multiple Choice

Anne and Joseph lead the product development team for a national GPS system manufacturer.In reviewing customer satisfaction survey results, they find that product reliability is one of their customers' biggest complaints.From a marketing perspective, reliability in a product means

• A) it is expensive to own one.
• B) the product will perform to quality standards.
• C) the prestige of the product bolsters the consumer's self-image.
• D) maintenance and repair costs are high.

---

Definitions:

Synovial Joint

A type of joint that is encased in a capsule filled with synovial fluid, facilitating smooth movement between bones.

Tendon Sheath

A protective layer surrounding a tendon, facilitating smooth movements of the tendon when the muscle contracts and relaxes.

Joint Cavity

The space between the articulating bones of a joint, filled with synovial fluid that lubricates and nourishes the joint.

Amphiarthroses

A type of joint in the body that allows for limited movement, as found between vertebrae.