Which of the Following Is One of the 5Cs

question 72

Multiple Choice

Which of the following is one of the 5Cs?

• A) ​communication
• B) company
• C) comprehension
• D) ​commerce

---

Definitions:

Quality Of The Services

The degree to which a service meets the customer's expectations and requirements, often judged on criteria like efficiency, effectiveness, and emotional satisfaction.

Thanking The Customer

The act of expressing gratitude to customers, acknowledging their patronage, and reinforcing a positive relationship.

Customer Interaction

The communication and engagement between a business and its customers, ranging from service inquiries to the purchase process.

Simplist Principles

Fundamental rules or guidelines that are intentionally uncomplicated and straightforward.