There Is a Rule of Thumb That Says It Costs

question 15

Multiple Choice

There is a rule of thumb that says it costs _____ times more to acquire a new customer compared to maintaining a loyal one.

• A) 3
• B) 6
• C) 9
• D) 12

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Definitions:

Speedy and Public Trial

A constitutional right guaranteed under the Sixth Amendment ensuring criminal defendants are tried without undue delay and in a public setting.

Due Process Clause

A clause in the Fifth Amendment of the U.S. Constitution which provides that the government cannot deprive an individual of life, liberty, or property without a fair and just hearing.

Entrapment Defense

A legal defense claiming the defendant was induced by law enforcement to commit a crime they otherwise would not have committed.

Entrapment

A relatively common defense under which the defendant claims that he would not have committed the crime or broken the law if he had not been induced or tricked into doing so by law enforcement officials.